A small credit union in provincial Canada has embraced social media with stunning results by relating
directly to a desired market in an open and friendly manner.
Common Wealth Credit Union in Alberta launched the Young and Free Alberta initiative 12 months ago, searching for a spokesperson for their Under 25's fee free chequing account. The winning candidate was the bright and bubbly Larissa Walkiw who then proceeded the immerse herself, and the Young and Free campaign, in social media.
The execution has been sensational and the response very impressive. In an industry that desperately seeks to attract customers at a young age (remember the piggy banks and school accounts in Australia anyone?) so they can try and keep them for life, the Young and Free Alberta initiative has been remarkable.
For me some of the key observations are that the company has someone totally dedicated to being the voice and face of the campaign. Its not just a token online effort, Larissa is also actively attending events and communicating the Young and Free message at numerous venues and forums.
I recently interviewed Larissa as part of the Social Media Success Stories series. You can also read interviews with Tim Jackson from Masi Cycles and Bryan Inch from RaboPlus.
Continue reading "Social Media Success Stories: Young and Free Alberta" »


